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Warranty Registration

Register your Accu-Chek meter online for lifetime warranty benefits.

Terms & Conditions apply*

Please complete all mandatory field (*) below.

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The controller is Roche Diagnostics International AG, Basel Branch Diabetes Care - 4052 Basel, Switzerland, acting as the parent company of affiliates engaged in the diabetes care business unit. In the event that your personal data is covered by the EU General Data Protection Regulation (“EU”) 2016/679 (“GDPR”), the EU representative is Roche Privacy GmbH, Emil-Barell-Str. 1, D-79639 Grenzach-Wyhlen. The local affiliate in your country of residency may be considered a controller to the extent it participates in the activities described below (more information about Roche’s affiliate in your country of residency is available on your accu-chek website We will send you marketing emails provided that you agree to this operation, and will retain the data as long as we maintain interactions with you and not more than three years after the last contact. By moving forward, you explicitly agree to the processing of data revealing your health for the purpose of automatically tailoring and sending emails.

We may share your data with Roche’s affiliates and with service providers to the extent necessary for this purpose, which may imply a transfer in a geographic region that imposes different privacy obligations than your country of origin. In this case, our internal data transfer agreement warrants that the appropriate measures are in place within the Roche group, and we similarly implement appropriate contractual safeguards with service providers. To exercise your rights (of access, rectification, restriction, objection, erasure, or portability), please contact us at [email protected]. You are also entitled to lodge a complaint with the authority of your country of residency.

Terms and Conditions

  1. This warranty shall apply to any item that may be due to defects in manufacturing or parts. 
  2. This warranty is valid only in Philippines
  3. Covers for a replacement of equivalent blood glucose meter in case of certified non-repairable manufacturer's defect.
  4. This warranty does not cover loss or damage to the blood glucose meter arising from or in connection with (i) abuse, tampering modification and disassembling by unauthorized personnel (ii) negligence and/or misuse (including accident, improper storage, exposure to moisture, excessive temperature, sand, dust, dirt, other pollution or other environmental conditions and failure to follow precautions or proper instructions stated in the instruction manual (iii) fire, flood, lightning strike or other acts of God; and/or (v) deficiencies in consumables parts such as battery leakage (v) blood glucose meter which has its Serial Number removed/made illegible/tampered.