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Contact Us

Thank you for visiting our website.  

If you have a question or concern relating to Accu-Chek products, please call or email us.

Emails will be attended to during normal business hours. Please allow up to 3 working days to respond to your email.

Please note that this site is not intended or designed for reporting product related adverse events to our company. To report a product related adverse event please contact the Accu-Chek Customer Hotline directly at +632 7718 7588.

In the event of a health emergency please contact PH Emergency Hotline at 911 or seek advice from your healthcare professional.

Accu-Chek Customer Hotline:
Phone: +63 2 7718 7575 / +63 2 7718 7588 / +63 917 8978000
Hours: 8:30am to 5:30pm
Monday to Friday excluding public holidays
E-mail: [email protected]


Roche (Philippines), Inc.
Diabetes Care
16th Floor, One world Place Bldg.
32nd St. Bonifacio Global City
Taguig City 1634

Privacy statement: Roche Diabetes Care (RDC) guarantees that the information collected is confidential and will not be disclosed to other parties. By providing your information, you agree to RDC contacting you for direct marketing and/or marketing research for an indefinite period.