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Frequently Asked Questions

Meter Maintenance

Failure to test could cause a delay in therapy decisions and may potentially lead to a serious medical condition. Therefore it is strongly recommended to:

  • Have a spare set of batteries, because battery life may vary due to factors such as temperature and battery manufacturer.

  • Have a back-up testing method available. An example of a back-up testing method would be a back-up meter and strips. Ask your healthcare professional or pharmacist about other possible back-up methods.

  • If you have further questions, please contact our Accu-Chek Customer Hotline at +63277187588 to obtain further support.

  1. Refer to the instructions in the user's manual on how to appropriately handle any errors that may occur.

  2. If the instructions in the user’s manual does not correct the situation, please contact our Accu-Chek Customer Hotline at +63277187588 to obtain further support.

  1. Refer to the instructions in the user's manual on how to appropriately handle any errors that may occur.

  2. If the instructions in the user’s manual does not correct the situation, please contact our Accu-Chek Customer Hotline at +63277187588 to obtain further support.

The meter includes an additional internal battery that retains the time and date for up to 72 hours. So when the battery is changed, no memory is lost.

The meter uses 1 3-volt lithium coin cell battery (type CR 2032) found in many stores.

Make sure you have a new 3-volt, lithium battery, number CR2032, to insert. Open the battery door on the back of the meter, remove the old battery for at least 20 seconds, and press any button on the meter. Insert the new battery with the “+” sign facing out. Snap the battery door back into place. Press the on/off button, and the meter will beep. Setup and hour are flashing on the display. If the date and time are correct, press and hold the on/off button for about 4 seconds. Release the button, and you’re done.

General Questions

Lancets are for single-use only due to hygienic reasons and because the needle will become dull with repeated use. Hence a new, sterile lancet should be used each time you perform a test.

Blood Glucose Monitoring

In the same way that fresh blood should always be used for monitoring, fresh control solution should be used to prevent a contaminated control drop. Control solution should always be wiped from the tip of the bottle so that only what is in the bottle itself is used for the test.

Control test values will not be in the user-accessible memory. However, they will be stored in the downloadable memory.

The Accu-Chek Performa blood glucose meter automatically recognizes Accu-Chek Performa Control Solutions, so running a control test is easier than ever. First, wipe the tip of the control bottle. Then put the meter on a flat surface, insert the strip, and squeeze a drop of the control solution onto the front edge of the test strip. A result appears with a flashing “L”. Press one of the arrow keys once to indicate a Level 1 control test or twice to indicate Level 2. Press the ON/OFF button to set the level in the meter. The control result and “OK” alternate in the display if the result is in range.

Performing a control test lets the user know the meter and test strips are working properly. Perform a control test when:

  • You open a new test strip box
  • You left the test strip container open
  • You think the test strips are damaged
  • You want to check the meter and test strips
  • The test strips were stored in extreme temperatures, humidity, or both
  • You dropped the meter
  • Your test result does not match how you feel

You want to check if you are performing the test correctly

No, check the use by date on the test strip container. Do not use test strips past the use by date.


See Health and Safety Information

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Accu-Chek Performa

Item Description

The Accu-Chek Performa blood glucose meter makes blood glucose monitoring quick and easy. It’s ready to use right out of the box, requiring no set-up. Each meter uses Accu-Chek Performa test strips and an Accu-Chek Softclix® lancing device. Helpful alerts remind you to monitor before and after meals, giving you valuable information to support therapy decisions for a healthy active life.

Proven Accuracy
Meets the latest international accuracy standard for blood glucose monitoring systems ISO 15197:20131.

Proven Reliability
Built-in features that ensure consistent and accurate results2

Proven least painful lancing device
Patented technology for the virtually pain-free testing3


1.International Organization for Standardization. In vitro diagnostic test system-requirements for blood-glucose system for self-testing in managing diabetes mellitus. DINENISO16197:2013

2. Accu-Chek Performa Evaluation Report 2013

3.Kocher, S, et al., Comparison of Lancing Devices for Self-Monitoring of Blood Glucose Regarding Lancing Pain J Diabetes Sci Technol 2009; Sep. 3(5):1136-1143.

Product Manuals


Large LCD


Results in 5 seconds


500 test results with date and time


No coding. No set-up


Tiny: 0.6µL

Benefits and Features
  • Large, easy-to-read display
  • Used with easy-to-handle Accu-Chek Performa test strips
  • Tiny blood sample: only 0.6µL of blood required
  • Fast results in 5 seconds
  • No coding needed, making the monitoring process quick and easy
  • No set-up required. It’s ready to use right out of the box
  • Set up to 4 pre- or post-meal alerts, so you never forget to monitor
  • Automatically turns on when you insert a test strip
  • Saves energy by turning off automatically when you’re finished testing
  • Time and memory are saved for up to 72 hours if the battery is removed
Additional Specifications
Measuring principle:

Mutant variant of quinoprotein glucose dehydrogenase (Mut. Q-GDH), electrochemical

Measuring time:

5 seconds

Measuring conditions:

Temperature: 8°C to 44°C

Storage conditions:

-25°C to 70°C

Memory capacity:

500 blood glucose results and 20 control tests results with time and date

Test averages:

7, 14, 30 and 90 days

Data Transfer:

Infrared (IR)


94 x 52 x 21 mm


59g with battery



Beep tone:

Yes (factory setting ON)


1 battery, 3V type CR2032

Auto power off:

2 minutes

Under dosing detection:


Altitude independence:

0 to 3,094 m (0 to 10,150 ft.)

Sample size:

0.6 µL

Measuring range:

10 - 600 mg/dL (0.6 – 33.3 mmol/L)

How to use Accu-chek Performa blood glucose meter?

Get results in 3 steps:

  1. Insert your test strip into the meter and it turns on automatically.
  2. Apply your blood sample to the easy to see yellow window. Only 1 small drop is needed.
  3. In 5 seconds, your test results will appear in the easy to read display.