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Frequently Asked Questions

General Questions

No. It is intended to be used by one person only and shall not be used on multiple users. If someone else uses your lancing device there is an increased risk of cross infections.

Lancets should be placed and disposed of in an approved sharps container, and in accordance with local regulations. For further information, please refer to product package insert.

Expired lancets should not be used. The use of an expired lancet may cause an infection at the puncture site as the lancet may have lost its sterility

Keep your lancing device and lancet clean and protect them from extreme temperatures. Do not store them in a hot car or in the refrigerator.

The required penetration depth depends on the following:

  • The user's skin: The softer and thinner the skin is, the shallower the depth setting should be.
  • The required blood sample: The more blood that is required, the higher the chosen setting.

The optimal penetration depth is a combination of both. For a start try a setting of '2' and adjust accordingly. Bigger number on the cap indicates deeper lancet penetration

Yes. However, any contamination of the fingertip with dirt or liquids (sweat, fruit juice, etc.) may affect glucose readings. Clean and dry fingertips are a pre-requisite for an optimal blood glucose test.

No. It is not designed for use on pets.

Yes, like all Accu-Chek consumer lancing devices the Accu-Chek Softclix lancing device is driven by the patented Clixmotion technology for virtually pain-free testing.

The patented Clixmotion technology is the principle of guided lancet motion, meaning that both the forward and return motion of the lancet is precisely controlled, with minimized vibrations and oscillations. This special guided motion is the key to gentle blood sampling. The lancet needs just a few milliseconds to penetrate the skin with a motion designed to minimize lateral movement and reduce the sensation of pain as fewer nerve endings are disturbed. In the skin, the lancet is brought to a precise stop and then actively retracted immediately. This fast, controlled lancet motion helps to reduce the risk of skin and nerve-end damage.

Yes, it can be used for alternative site testing (AST) by using the specially designed alternative site testing (AST) cap. Please contact Accu-Chek Customer Service line.

The Accu-Chek Softclix lancing device and lancets are available at many retail pharmacies.

See Health and Safety Information

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Accu-Chek Softclix

Item Description

The Accu-Chek Softclix lancing device can help make lancing easy. Its rotatable cap offers 11 fixed depth settings for different skin types. Clixmotion technology minimizes any painful side-to-side motion of the lancet, which is why this lancing device is virtually pain-free1 to use.


1. Kocher, S, et al., Comparison of Lancing Devices for Self-Monitoring of Blood Glucose Regarding Lancing PainJ Diabetes Sci Technol 2009; Sep. 3(5):1136-1143.


11 penetration depth settings


0.8 to 2.3 mm


Precise lancing, less risk of skin damage


0.4 mm


21 g

Benefits and Features
  • Virtually pain-free lancing1
  • Clixmotion® technology controls the lancet’s movement
  • Less side-to-side motion of the lancet means less skin damage
  • Turn the rotatable cap for 11 penetration depth settings for different skin type

Kocher, S, et al., Comparison of Lancing Devices for Self-Monitoring of Blood Glucose Regarding Lancing Pain J Diabetes Sci Technol 2009; Sep. 3(5):1136-1143.

Additional Specification
Lancing Technology:

Clixmotion Technology

Alternative Site Testing:

AST cap provided

How to use the Accu-Chek Softclix lancing device?


The Accu-Chek Softclix lancing device is small and easy to operate, with one-hand priming and lancing.

  • Pull off the cap. Insert a new lancet into the lancet holder and push it in until it clicks.
  • Press the cap on again until it clicks.
  • Rotate the cap until the desired penetration depth is set.
  • Press the priming button down until it clicks.
  • Press the lancing device firmly against the side of the fingertip.
  • Press the yellow release button.
  • After measuring your blood glucose, pull off the cap and slide the ejector forwards to remove the lancet.
  • Lancets should be disposed of in an approved sharps container, and in accordance with local regulations