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Frequently Asked Questions
General Questions
No. It is intended to be used by one person only and shall not be used on multiple users. If someone else uses your lancing device there is an increased risk of cross infections.
Lancets should be placed and disposed of in an approved sharps container, and in accordance with local regulations. For further information, please refer to product package insert.
Expired lancets should not be used. The use of an expired lancet may cause an infection at the puncture site as the lancet may have lost its sterility
Keep your lancing device and lancet clean and protect them from extreme temperatures. Do not store them in a hot car or in the refrigerator.
The required penetration depth depends on the following:
- The user's skin: The softer and thinner the skin is, the shallower the depth setting should be.
- The required blood sample: The more blood that is required, the higher the chosen setting.
The optimal penetration depth is a combination of both. For a start try a setting of '2' and adjust accordingly. Bigger number on the cap indicates deeper lancet penetration
Yes. However, any contamination of the fingertip with dirt or liquids (sweat, fruit juice, etc.) may affect glucose readings. Clean and dry fingertips are a pre-requisite for an optimal blood glucose test.
No. It is not designed for use on pets.
Yes, like all Accu-Chek consumer lancing devices the Accu-Chek Softclix lancing device is driven by the patented Clixmotion technology for virtually pain-free testing.
The patented Clixmotion technology is the principle of guided lancet motion, meaning that both the forward and return motion of the lancet is precisely controlled, with minimized vibrations and oscillations. This special guided motion is the key to gentle blood sampling. The lancet needs just a few milliseconds to penetrate the skin with a motion designed to minimize lateral movement and reduce the sensation of pain as fewer nerve endings are disturbed. In the skin, the lancet is brought to a precise stop and then actively retracted immediately. This fast, controlled lancet motion helps to reduce the risk of skin and nerve-end damage.
Yes, it can be used for alternative site testing (AST) by using the specially designed alternative site testing (AST) cap. Please contact Accu-Chek Customer Service line.
The Accu-Chek Softclix lancing device and lancets are available at many retail pharmacies.
See Health and Safety Information
See Health and Safety Information
The Accu-Chek Softclix lancing device is intended for personal use only!
It is only allowed to be used to obtain from one person.There is a risk of infections being transmitted if the lancing device is used by other person, even by family members.
This lancing device is not suitable for professional use in healthcare facilities and institutions. Keep the lancing device with all its components out reach of children under 3 years.
There is a risk of suffocation if small parts (e.g. caps or similar objects) are swallowed.
Only insert Accu-chek Softclix into the Accu-chek Softclix lancing device.
Other lancets may impair the operation of the lancing device or damange it permanently.